Clear answers before your fish reaches home

Start with tank size, water temperature, pH, filtration strength, and current tankmates. If you are choosing Bettas, Plecos, or rare collector fish, share your setup on WhatsApp and our team can suggest safer options.

Yes, G AquaAura focuses on safe live fish shipping across India. Dispatch timing depends on weather, courier connectivity, fish condition, and route safety so the shipment travels with minimum stress.

Open the outer box carefully, check the sealed fish bag, and begin acclimation right away. Keep lights dim, float the sealed bag first, then mix tank water gradually before release.

Eligible livestock shipments are supported by live arrival guidance. The package must be received on time, and any issue should be reported immediately with clear opening photos or video so our team can review it properly.

Usually it is better to wait until the fish is settled. Offer a very small meal later or the next day, then remove uneaten food quickly to protect water quality.

Some Plecos are hardy, but many rare L-number varieties need mature filtration, clean water, oxygen, caves, driftwood, and stable parameters. Beginners should ask for a recommendation before selecting collector-grade stock.

The website supports secure online checkout. If you need order guidance before payment, contact us and we will help you pick suitable livestock before you complete the purchase.

It depends on item type, route, and packaging needs. Some orders are better packed separately so temperature, oxygen, and moisture needs are handled correctly.

Use WhatsApp for the fastest support. Include your order details, tank size, water parameters, and clear photos or videos if you need health or acclimation advice.With Support Hours: Monday to Saturday, 10:00 AM to 7:00 PM IST.